Nakheel Malls

FAQs

The Pointe Preferred Palm Resident Card is a special promotion and offers card distributed and attained exclusively by residents at Palm Jumeirah. The card holder advantages are multiple including special offers & discounts at a number of outlets at The Pointe including services, beauty & accessories, F&B and more.
In order to register for The Preferred Palm Resident Card, please proceed to our website www.thepointe.ae. After registration, you will automatically receive a confirmation e-mail which will indicate that your application has successfully been made. The following information is needed to register for the card:
  • Full Name
  • Contact details
  • Address
  • Tenancy contract copy
  • Emirates ID number
  • Photo
In order to collect your card and directly start making use of exclusive offers and discounts, proceed to the customer service desk , present your confirmation e-mail at the desk and your card will be printed on the spot.
Visit our website www.thepointe.ae to check out all the current discounts/offers from selected stores and retailers at The Pointe.
No, there is no need to activate your card. The card will be ready for usage at the selected stores and retailers directly after collecting it at the customer service desk at The Pointe.
Your Preferred Palm Resident Card is valid subject to the validity of your tenancy contract. The expiration date of your card will be reflected on the card itself.
In order to renew your new Preferred Palm Resident Card, please proceed to our website and follow the same steps that you made during your first registration.
Yes, your partner can also apply for his/her personal Preferred Card by registering online with the same Tenancy Contract and verification of your Emirates ID.
Yes, families with up to 4 children can benefit from the offers/discount. Children do not have to apply for an individual card.