Nakheel Malls

Terms and Conditions for The Pointe Preferred Palm Resident Card.

  • Applicant must be a Palm resident to be able to apply and hold The Pointe Preferred Palm Resident Card.
  • Visit to apply for The Pointe Preferred Palm Resident Card.
  • Applicant must upload their valid tenancy contract and/or ownership certificate contract to complete the application.
  • Application will be verified within two working days.
  • Applicant will be notified on the application confirmation and location of card collection via email.
  • Applicant is required to present a valid emirates ID at The Pointe customer service desk in order to collect their personalised Preferred Palm Resident Card.
  • Expiry date on the Pointe Preferred Palm Resident Card will reflect the expiry date on the applicant’s tenancy contract.
  • Discount/offer can only be redeemed upon showing the original and valid "The Pointe Preferred Palm Resident Card".
  • List of participating stores are available on .
  • Offers are not applicable on the following products: Medicine - Sports Nutrition - Medical Appliances/devices and Milk powder.
  • The applicant must be present to avail the offers/discounts.
  • The Pointe Preferred Palm Resident Card cannot be exchanged for cash, refunded or be used in conjunction with any other offer/promotion.
  • In case of lost or damaged card, please go to for a lost card application after which you will be notified when you may proceed to one of the customer service desks at The Pointe to collect a replacement card.
  • The Pointe Management reserves the right to cancel and/or amend these Terms and Conditions at any time without prior notice. Any changes will be deemed to be incorporated into these Terms and Conditions.

Important Note:

  • The right to withhold cards for any irregularities found is reserved with the authority in charge at The Pointe.
  • The applicants’ partner is entitled to apply for an individual Preferred Card by registering with the same tenancy contract and verification of Emirates ID.
  • By registering on The Pointe website, the customer has accepted the above Terms and Conditions.